DBAs keep databases fast, safe, and recoverable. Responsibilities in the age of managed cloud databases - and when you still need one.
Web3 developers build on-chain logic and wallet-connected apps. Responsibilities, risks, and when blockchain is the wrong tool.
Support engineers keep customers unblocked and feed product quality. L1-L3 scope, skills, and why great support is a growth channel.
Technical writers create docs, API references, and guides that reduce support load and speed adoption. When docs become a product.